Benefits / Health Plan Coverage Information
Fabiola Building, 2nd floor
3801 Howe St.
Oakland, CA 94611

Office Hours
Mon-Fri, 9am - 5pm

Member Services - Oakland
(510) 752-1260

Member Service Call Center
Phone hours: Mon-Fri, 7am - 7pm; Sat-Sun, 7am - 3pm

English
1-800-464-4000

Spanish
1-800-788-0616

Chinese dialects
1-800-757-7585

TTY
1-800-777-1370

Contact Member Services Online
Submit questions, comments or complaints

New Member Outreach
Select a personal physician, or get information about services and health care professionals
Information: (510) 752-1111
Choose a physician online

Coordination of Benefits
Hours: Mon-Fri 8am - 4pm
Information: 1-800-924-6468

Prospective Members

Your Health Plan

How to Get Care

Interpreter Services

Advance Health Care Directives

Benefits Advocacy